The Sage Abra technical support team has earned the prestigious Support Centers Practices certification, an international designation that defines best practices for delivering world-class technology support. The SCP program is a comprehensive audit of support procedures, practices, service levels to customers, and all internal development processes.

Be assured you’re receiving expert assistance from our experienced support staff. Many of our support representatives are Professionals in Human Resources (PHR) and are certified by the American Payroll Association as Certified Payroll Professionals (CPP), providing you with more knowledgeable answers to your HR and payroll-related questions.

Abra SupportPlus members can access this online resource 24/7 via the Sage Software Web site. View your call history, instantly download product updates, join in discussion forums with other professionals, and get the latest product information.

The Abra Solution Center, located on the SupportPlus Web site, enables you to directly access a wide range of Abra technical information. This comprehensive, self-service tool allows you to enter a description of your desired topic or issue and pull up helpful solutions, using the same knowledgebase accessed by our customer support representatives.